- Once you download the app, click on Forget Password at the top right hand corner of the App. Your email address has already been added to the system so please ensure to use the email address that you have provided to the studio.
2. Create a new password - IMPORTANT - Password must be at least 8 characters and contain a mix of letters and numbers.
3. Once this password is reset, you can use it to log into the app. We have also added your child accounts to your profile. (PLEASE check all the details are correct on yours and your child's profile.)
4. Please add your payment details. We will have options for certain packages to pay via direct debit but most will be once off payments which will be paid via card. You can add these details here. NO payment will be taken when you add your card details. It's only an option to add them now so it will make purchasing your new package a lot quicker. To give you peace of mind - your card and bank details are never visible on the app.